Return Policy

You may return your order within 14 days after receiving it. The item you are returning must be in the original unused condition, unless it contains a manufacturing defect.
You have the choice of receiving full refund or an identical replacement item.
1. Please, contact us by e-mail at: info@bitebooster.eu.
2. Our customer service representative will call you within 48 hours to discuss the return of your order.
3. After our customer service representative confirms the return, please send the item you are returning to:

Bite Booster Group
42-360 Ul. Nadrzeczna 16, Poraj, Polska

4. Enclose the original order payment receipt with the item you are returning.
5. As soon as we receive the item(s) back, we’ll check the conformity of its condition with the above requirements and then decide on the refund or replacement.

Return policy exceptions

Damaged, used, altered items and items with traces of any use cannot be refunded or replaced.

Return fee

The shipping and handling fee is nonrefundable, except in the cases when we shipped you an erroneous order or the item we shipped you has manufacturing defects. We may charge a 10% return fee for returned items noncompliant with our return policy.
Customer satisfaction is our PRIORITY task! If you have any problems or questions regarding delivery, please contact us by e-mail at: info@bitebooster.eu.